| Seller | AI Express Co., Ltd |
|---|---|
| Manager | Burmmy |
| Address | 〒162-0822 東京都新宿区下宮比町2-28飯田橋ハイタウン1027号室 |
| Phone | +95 9 42026 0874 +81 80 4208 2707 |
| admin@burmmy.com | |
| Sales URL | Burmmy App (iOS / Android) |
| Products | Myanmar food & ingredients Traditional Myanmar snacks Myanmar seasonings & spices Myanmar daily necessities Other Myanmar-related products |
| Prices | Displayed on each product page DDP (Delivered Duty Paid) — import duties, customs fees, and consumption tax included Price range: ¥100 - ¥10,000 Prices may change without prior notice |
| Shipping | Per-kg pricing (based on product weight) Nationwide delivery via Yamato Transport Details available in the app |
| Payment Methods | ・Bank Transfer ・MM Payment (KBZPay, WavePay, AyaPay, CB Pay) |
| Payment Deadline | Please pay within 7 days of ordering. Orders will be cancelled if payment is not received by the deadline. |
| Delivery Time | Usually shipped within 3-7 business days after payment confirmation. |
| Returns & Exchanges | Customer's convenience: Due to food safety and hygiene regulations, returns and exchanges are not accepted for food and perishable items. Defective/wrong items: Please contact us within 7 days of receiving the product. We will exchange or refund at our shipping expense. |
| Cancellation | Cancellations are accepted within 6 hours of order placement only. After 6 hours, orders enter processing and cancellations cannot be accepted. |